Shipping policy

At Velmora, we are committed to delivering your orders as quickly and safely as possible.

Order Processing Time
All orders are processed within 1–3 business days. Once your order is processed, it will be shipped immediately.

Shipping Time
As we work with international suppliers, delivery times may vary:
🌍 Worldwide Shipping: 7–20 business days

Please note that shipping times may be affected by customs, holidays, or high demand periods.

Shipping Charges
We offer Free Shipping on most of our products. Any applicable shipping charges will be clearly displayed at checkout.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this to track your order in real-time.

Delays
In some cases, deliveries may take longer than expected due to external factors beyond our control (such as customs clearance or logistics delays). We appreciate your patience and understanding.

Incorrect Address
Please ensure that your shipping details are correct. Velmora will not be responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages
Velmora is not responsible for lost or stolen packages confirmed as delivered. Please contact your local courier for assistance.

If you have any questions regarding your order, feel free to contact our support team.